Microblogging site Twitter has started new attribute that’s making it simpler for companies address their issues and to receive messages from customers.

Twitter in site post Friday said, “A company is now able to add a deep link to their Tweets that automatically shows a call to action button, allowing the client to send the company a Direct Message, fast and simply.”

It included, “We Have already begun to see brands like Kaiser Permanente and Hyatt begin to utilize this attribute as a way to produce a better experience for their customers.

Twitter is rolling out another initiative “Customer Comments”, to be accessible in the forthcoming weeks, that can make it possible for businesses gather views from the users on the micro blogging website after customer care dialogues.

Customer Comments will start rolling out to pick brands during the the next couple of weeks.”

Twitter is planning to take itself amid an existential disaster to a brand new degree. This attribute was rolled out by twitter worldwide to Android and iOS smartphones.