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Facebook helping businesses build their very own messenger bots
Social media giant Facebook is giving select third parties access to development tools that enables them to construct their very own bots for Messenger, creating virtual chat associates that could automatically reply to clients’ queries, yielding pictures, info, and processing payments, a media report said.
It may seem like Facebook is supporting rivalry to Messenger, its own text-based virtual helper, but the firm has on-going plans to turn its chat program into a platform for companies and some other brands, the Brink reported on Wednesday.
Where chat programs can manage everything from booking flights to handling bank accounts, this version has proved successful in Asia.
Facebook has been adding to the abilities of Messenger in the last year or so, found characteristics that enable users to chat to companies directly, trading tips like receptions and delivery times.
Subsequently Messenger can eventually be a house for a variety of interactions if Facebook can help other businesses construct bots to manage these types of queries.
A month ago, Uber and Facebook unveiled a brand new feature that lets an automobile is summoned by users from within the Messenger program of Facebook.
As far as user interfaces go, it’s very only, also it looks likely we’ll find more firms examining layouts that are similar later on.
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