Telecom regulator TRAI now proposed that service providers should take explicit permission of consumers for activating information services through toll free short code 1925.
Telecom players should notify cellular subscribers, that have taken the limitation of information utilization reaches 100%, 90% and 50% data packs, through SMS or USSD. And when the utilization reaches 90% of the limit, info about the relevant tariff past the info limitation should additionally to be conveyed.

Subscribers must likewise be notified about the recommended process for deactivation of information at regular time, not exceeding through SMS.

There are also concerns over activation of internet service without subscribers permission and knowledge leading to unexpected deduction of costs for information use on mobile phones.

The providers offer concessional tariff for information, upto a specific limit, through special tariff coupons or data packs and additionally through specific tariff strategies.”As usually, the tariff for virtually any use beyond stated limitation is significantly higher, in the event the customer will not understand about reaching the limitation for concessional tariff, it results in significant costs imposed, resulting in surprising statement shock or unforeseen tax write-off of balance sum,” TRAI said.